1. Grievance officer
Ilangovan Rajendran
AK Systems, B3J, Rangakavery Apartment, Chockalingapuram, Edamalaipatty Pudur, Tiruchirappalli, Tamil Nadu 620012, India
Email: grievance@chennaitreat.com
Phone: +91 97912 67733 (Mon to Sat, 10 am to 6 pm)
2. How to raise a complaint
Email the grievance officer with your name, contact details, a description of the issue and any screenshots or reference numbers. This covers ak-systems.in and all AK Systems products, including ChennaiTreat.
3. What happens next
- We acknowledge your complaint within 24 hours.
- We resolve it within 15 days, and tell you what we did.
- If you are not satisfied, you can approach the Data Protection Board of India once it is in operation.